Remark: Detailed information on the functioning of the Nexus/Sinus Software can be found in the instruction manual, a pdf-document located in the installation directory of the software.
Q: One of my outside transmitters (L/H, rain or wind) is not or is only temporarily received and shown at the base station. What can I do?
A: In order to readjust a transmitter quickly, please first ensure that it uses proper 1.5V batteries. Place the transmitter directly next to the station and press the "downwards arrow" button for 3 seconds in order to activated manual transmitter search. Please observe whether the transmitter can be received if it is placed directly next to the station, indicating a low possibility for radio interference.If the transmitter works close to the station, current interference of the radio signal further away (or at the target location of the transmitter) might play a role. In addition, the transmitter can be tested when being temporarily placed next to another transmitter (in case this transmitter is received permanently and without any technical difficulties). If the transmitter cannot be found even after a manual search, a defect is the likely cause.
Q: Is there a possibility to delete the complete data storage or to reset the base station into its orginal state?
A: To factory reset the model Nexus, Sinus or Meteo Time Duo, please perform the following steps:
1.) Push and hold the "Snooze" button and then in addition push and hold the “Arrow key up” button. Hold both buttons simultaneously for 4 seconds.
2.) Once the background light starts flashing, release the two buttons. Now please push the "Set" button in order to confirm the reset.
3.) The Nexus or Meteo Time Duo start to beep for about 2 minutes, the Sinus only for a few seconds.
4.) Finally - after the base unit stops to beep – it has to be switched-off. In order to do this, please take away the power supply. You have to take off the batteries of Nexus, Sinus and Meteo Time Duo. In addition you also have to unplug the main supply for Nexus and Meteo Time Duo.
5.) After a moment without power supply the batteries can be re-inserted. The reset is complete.
Q: Using the software to readout the data, I always receive the error message "x is not a valid floating point value". How can this problem be fixed?
A: The floating-point error message points to an irregularity in the data storage.
In this case we recommend you to download the latest version from the download area of our homepage. Beginning from version 1.3, the software is equipped with an automatic correction system and also a repair tool, which can be used to repair already found irregularities.
Q: Does the software function on Windows Vista? Or: Why does the software not function properly on my Windows Vista PC?
A: In general the TFA-Nexus/Sinus Software is compatible with Windows Vista. However please ensure that the TFA-Nexus/Sinus Software is executed under Vista with administrative rights for its proper functioning. Only the format of the simple Help-file is unfortunately not supported by Windows Vista anymore. However the Help-file consists of nothing more than the instruction manual, which is also added to the software as a pdf-file with corresponding links.
Q: How can the overall rain quantity be reset in the software?
A: For this operation, each rain transmitter must first be restarted (remove batteries for 1 minute and reinsert them). Directly after the restart of the transmitter the manual transmitter search on the base station has to be activated. Together with the next data set to be stored the overall rain quanity is set back to 0. The display of the rain amount in each time intervall on the station (Last Hour, Last 24H, Yesterday, …) is not affected by this procedure.
Q: Is it possible to set the time for the storage of the data sets, e.g. at 1 o'clock, 2 o'clock etc.?
A: Unfortunately this is not possible.The time for the data storage is set by the base station and cannot be changed to any time. However since this point of time depends on the moment of the initial set-up of the outside transmitter, the time for the data storage can be influenced and changed by a reset or a manual transmitter search.
Q: How can I start a new History-file in my software?
A: In order to do this, the current History-file "Nexusorg.dbf" or "Sinusorg.dbf" has to be removed from the folder "Data" in the installation directory (either copied out or renamed or deleted). At the next start the software automatically creates a new History-file.
Q: On my display, the software is only shown partially. Furthermore downward scrolling does not work. How can this be fixed?
A:In many cases, this is related to the display setting of Windows.
For proper use, the DPI-scaling for symbol and script display should be set on "Normal- 96 DPI" (for details check the Windows screen function).
Q: How do I fasten my wind transmitter properly? Do I always need to orient the wind direction with the "Set"-button?
A: The standard setting of the wind transmitter is set such that during installation on a mast (recommended) the retaining arm of the sensor simply needs to be oriented to the North with the wind transmitter being fixed. Using the "Set"-button is not necessary even after a battery change. Only if a Northern orientation of the retaining arm is not possible, the vane must be oriented to the North after the fixation of the wind transmitter and the "Set"-button (inside the battery compartment) has to be pushed with a thin object at each reset in order to set the wind direction correctly.
Q: What is the easiest way to set the air pressure value on my Nexus/Sinus? Do I need information on the altitude at any rate in order to set the air pressure correctly?
A: After an initial set-up the currect relative air pressure value (SEA LEVEL) has to be set. Since you can set your current relative air pressure value directly, the altitude is only needed in case no reference value can be identified.
A reference value can be found online, at public institutions or at your local weather service. In order to set the reference value, please select the display "SEA LEVEL" in the "Weather/Pressure"-menu by pushing the "SET"-button; keep the "Set" button pressed for 3 seconds until the value blinks. Now you can set the current reference value with the arrow keys.